About Purpose of Position: Business Performance Reporting Administrator Jobs at Anglo American

Job Description:
The role provides support to EMEA Accounting and Employee Operational Services by gathering and analysing data for reports that show EMEA service performance against the agreed SLAs with customers, as well as reporting on internal KPIs that track leading indicators for the centre. The Service Analyst is also responsible for supporting processes such as Service Level Management, Service Governance, Incident Management, Change Request Management and Continuous Improvement

More of your responsibilities will include:

Produce monthly data & draft reports for input to Service Governance forums (manual data received from delivery teams)
Contribute to the delivery of Global Shared Services’ global internal and external routine and ad hoc reporting at a management (tactical) and operational level, relating to Finance, People Services and Enablement Functions across all regions: EMEA, LATAM and APAC, and Business Units including:
Monthly Performance Reviews (MPRs)
Operational Performance Reviews (OPRs)
Other related reports
Responsible for contributing to data submissions, data extractions, analysis, review and distribution of management and operational related reports.
Ensuring the quality and accuracy of the reporting output whilst adhering to the month-end planning schedule.
Partner with Stakeholders to understand their requirements and managing requirements through effective communication.
Adhere to the new or change reporting request process established to manage the end-to-end process from receipt of a request, delivery and close off, of a request
Working closely with Global Shared Services team members responsible for data submissions to avoid delays
Maintenance of the report review schedule in accordance with reporting governance principles
Support efforts to ensure quality of service performance trend analysis reports produced monthly

Anglo American Business Performance Reporting Administrator Job Requirements

Anglo American Business Performance Reporting Administrator job requirements are following:-

Qualifications:
Degree/Diploma in Accounting or Finance
Analytics certificate would be an advantage
Knowledge and Skills

1 – 2 years’ experience in participating in service management processes (performance management, service level management, customer surveys, continuous improvement
Analytical skills in order to understand and develop service management reports
Strong Microsoft Office proficiency Excel
Accounting and employee services (HR and payroll) knowledge in order to apply relevant principles to service management related activities
Good English written and spoken skills
Attention to detail

Business Performance Reporting Administrator Job Responsibility for Anglo American Job Vacancy

Additional information:
What we offer

When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.

Who we are?

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.

As a responsible miner – of diamonds (through De Beers), copper, platinum and other precious metals, iron ore, coal and nickel – we are the custodians of what are precious natural resources. We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.