About Purpose of Position: Business Relationship Management Specialist Jobs at Anglo American

Job Description:
Your key responsibilities will include:

Act as liaison between GSS and its partners​ (BU/Supply Chain/GPO/COE)
Coordinate the resolution of actions stemming from the Monthly Performance Reviews (MPRs) between GSS and its partners​ ​ (BU/Supply Chain/FPO)
Be the single point of contact for level 3 escalations to GSS – facilitate resolution and report back​
Coordinate reporting material for MPR
Define agenda based on performance highlights – key talking points
Facilitate the review of performance – internal alignment​
Prepare GSS leads to drive performance discussions (KPI dashboards)
Facilitate the compilation of the KPI dashboards
Identify business opportunities through process enhancements
Facilitate and report back on partner feedback surveys
Engage with the Senior leadership teams within the BU’s to drive GSS growth
Chair the Monthly performance reviews and ensure constructive and collaborative discussions aimed at driving performance improvement
Monitor ongoing commitments to ensure fulfilment (Track and update actions stemming from the MPR’s/ follow up on ongoing improvement initiatives and report back)
Facilitate problem solving sessions where necessary/ Act as mediator

Anglo American Business Relationship Management Specialist Job Requirements

Anglo American Business Relationship Management Specialist job requirements are following:-

Qualifications:
Business or Finance Degree
Project Management certification an advantage
Drivers license and own vehicle required
Experience:

Project management
Business analysis
Possess strong analytical and problem-solving skills and reasoning ability.
Strong knowledge on Finance processes
Ability to derive insights from reported data​ and recommend necessary actions
Knowledge of shared services functions​
Manage escalations and facilitate the closure​ of actions effectively
Ability to work with diverse stakeholder groups and in a matrix organization
Ability to manage escalations and facilitate the closure​ of actions effectively
Experience of working with Finance and HR services is a benefit
Experience in programme management from strategy through to implementation
Experience in change management
Experience of developing process, procedures, controls documentation

Business Relationship Management Specialist Job Responsibility for Anglo American Job Vacancy

Additional information:
What We Offer

When you join Anglo American- Global Shared Services, you can expect to enjoy a competitive salary and benefits package, but more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.

Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

How we are committed to your safety

Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer